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Frequently Asked Questions

Got Questions? We’ve Got Answers!

How long must I wait to walk on my carpet after a cleaning?

Our quick dry carpet cleaning solutions are made specifically to optimize the drying process allowing regular foot traffic after several short hours of drying time.

How safe are your cleaning products and methods?

All of our cleaning products are 100% eco-friendly and safe for use around children of all ages, pets, as well as persons who are sensitive to quality of air.

How often should I have my rugs and carpets cleaned?

Carpets withstand the toughest of daily dirt and grime. You may get your carpets cleaned as often as you deem necessary.  We recommend once every 2-3 months. If you have kids and/or pets or just have a lively frequent visitor lifestyle, your rugs and carpets will begin to show signs of wear in the areas of the most foot traffic.Synthetic area rugs should be treated like carpets. Due to their large surface area, antique, Persian and oriental rugs are prone to a harmful build-up of substances such as dust, insects, mites and air pollutants that attach nestle themselves comfortably in the crevices of your rug then begin slicing and cutting carpet and rug fibers. Not only do these build-ups change the quality of your carpets and rugs, they are also hazardous to your health if they accumulate for prolonged periods of time.

Do I really need you to clean my carpets? Why can’t I do it myself?

Many people think that they can clean their carpets on their own using household cleaning products. This is not the preferred method of carpet and rug cleaning and will usually result in permanent damage to the delicate materials. Using household products may result in stains setting deeper into the fabric. Leave it to the professionals to do the job right. We carefully inspect the stain in order to determine the right cleaning method and carefully extract any and all traces.

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Contact Info

6399 Wilshire Blvd. Unit PH. 1 Los Angeles CA 90048 Phone: (866) 606-RUGS (7847)

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Business Hours

Weekday: 8am to 11pm
Sunday: 9am to 11pm
U.S. Holiday: Closed

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